Received an internal honors award for exemplifying empathy and dedication towards a family by providing resources and mental care.
Provided case management services for over 100 clients annually while serving as the direct point of contact for clients who were referred or volunteered for diabetes treatment, management, and support; coordinated assessment planning, implementation, screening, care coordination, and evaluation.
Performed a full range of laboratory tests while developing and maintaining department quality assurance. Established effective working relationships with patients, medical staff, hospital staff, and the public. Tested specimens and reported critical laboratory results.
Monitored and recorded stay-at-home patient conditions by providing support, personal services, and teaching patients and their families. Supported patients by offering housekeeping services, shopping for food and other household requirements, preparing and serving meals and snacks, and running errands.
Partnered with registered Dieticians to create meal plans, monitor patient eating habits, and provide information to patients and their families about dietary issues. Delivered meals and food trays to patients at predetermined times. Supervised meal preparation to ensure that the foods offered to meet a patient's nutritional needs.
Diagnosed patient condition based on medical protocols to provide basic life support including cardiopulmonary resuscitation, administering oxygen, controlling bleeding, applying bandages, application of splints, as well as obtaining vital signs.
Provided care to patients by performing various general tasks, including refractive eye exams, prism prescribing, and selection of frames and contact lenses. Maintained patient retention and referrals.
Established eyecare boutique and clinic with the primary focus on providing excellent patient service and customer care. Maintained high-level patient retention and referrals. Hired and trained technicians and managed inventory for contact lenses.