Create and maintain positive customer service relationships through rapid and accurate customer service. Create custom quotes based on customer needs and direct guests to appropriate areas of the store, advising on styles, function, and pricing.
- Reduced inventory shortage incidents from 20 to 2 per month by implementing strict inventory controls and counting standards.
- Designed and kept stocked sanitation carts for quicker open, close, and daily maintenance tasking.
- Ensure fully stocked inventory, schedule deliveries and custom orders to meet customer needs.
- Maintain store cleanliness and oversee junior staff work progress.