Drives rapid, accurate customer service delivery processes for high-volume retail environment. Assists managers and other customer service associates to proactively solve issues. Takes customer orders when possible to alleviate strain on other staff members.
- Developed process for inventory cataloging system that saved 50% on processing time of new inventory.
- Communicates with customers to create great service environment, answering client questions and handling inbound communication calls.
- Exhibits perseverance and ability to overcome unanticipated obstacles.