Customer service manager

Customer service manager
Resume examples

Resume Examples Objectives and summaries
Customer service manager
Customer service manager
Resume examples
Resume Examples Objectives and summaries

Customer success manager

Experienced

Ensure delivery of exceptional customer experience quality as senior staff member with oversight of customer renewals and enterprise-level account management. Resolves escalated customer issues with dignity under pressure and interpersonal communication skills. Partners with other business units and partners to anticipate and meet specific customer needs.

  • Increased product adoption 10% by collecting and acting on customer feedback with expanded options and product efficiencies.
  • Leveraged B2B SaaS customer success, account management, and consulting experience to build strong, trusted customer relationships.
  • Earned award for innovative account management, 2017.

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