Demonstrate high-level of customer service and generate new revenue with great customer communication and innovative service recommendations. Manage project teams and large customer initiatives.
- Recommended and designed new marketing initiative that generated 50% increase in customers over the first month.
- Initiated social media program that resulted in 5,000 followers in 6 weeks that boosted monthly revenues 10% from social media advertisements.
- Collaborate and negotiate with management teams and corporate c-suite executives to gain approvals via presentations and data-driven recommendations.
- Analyze data sets about customer service inquiries and recommend solutions to improve processes and customer experiences.