Call center

Call center
Resume examples

Resume Examples Objectives and summaries
Call center
Call center
Resume examples
Resume Examples Objectives and summaries

Call center agent

Experienced

Quickly respond to customer email and chats to supply information, answer questions, confirm or schedule appointments, and confirm customer information. Ensure that all incoming sales inquiries are answered promptly, professionally, and according to script.

  • Reduced overall call time from 20 to 10 minutes by writing and implementing new script with more streamlined call focus.
  • Use mutual database to log customer information and reduce database clutter by consolidating information.
  • Conduct customer service and surveys over the phone and accurately record responses.

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